Returns & Refunds Policy

At Magic Football Store, we want you to be completely satisfied with your purchase.
We have a 10-day return and exchange policy, which means you have 10 days from the date you receive your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition as when you received it — unworn or unused, with all tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To start a return, please contact us at contact@magicfootballstore.com.
Once your request is approved, you will receive the return shipping address and detailed instructions.

For any questions about returns or exchanges, you can always reach us at contact@magicfootballstore.com.

Product Personalization Policy

⚠️ Please note:

  • Personalized products cannot be returned, exchanged, or refunded.

  • Cancellations are not accepted once the order has been placed, as production begins immediately.

  • We cannot modify personalized orders after confirmation.

  • Since each personalized item is made specifically for you, it has no resale value.

Please double-check all details (names, numbers, dates, spellings, sizes, and design options) before finalizing your purchase.

Damages and Issues

Please inspect your order immediately upon receipt.
If you find that an item is defective, damaged, or incorrect, contact us right away at contact@magicfootballstore.com.
We will promptly review your case and make it right.

If you receive a damaged product, we will replace it without exception.
To request a replacement, please send a photo of the damaged item to our email. Once received, we’ll evaluate the situation and either send a replacement or take the necessary steps to resolve the issue.

Exceptions / Non-Returnable Items

Certain items cannot be returned or exchanged, including:

  • Custom or personalized jerseys

  • Special orders

  • Items purchased during promotions or with gift cards

If you’re unsure about your item’s eligibility for return, please contact us before placing your order.

Exchanges

Customized or personalized items are not eligible for exchange.
For other eligible products, please contact us at contact@magicfootballstore.com within 10 days of receiving your item to arrange an exchange.

Please note:

  • The item must be in its original condition, with all packaging, tags, and labels.

  • Return shipping costs are the customer’s responsibility.

  • We do not provide prepaid return shipping labels.

If more than 15 days have passed since your return/exchange was approved, please get in touch with us for further assistance.

Need Help?

If you have any additional questions or need support with your order, don’t hesitate to contact our team at:
📧 contact@magicfootballstore.com
🌐 https://magicfootballstore.com